UK Mortgage Broker is the specialist Residential & BTL division of Commercial Finance Network – an independent, whole-of-market commercial broker which has rapidly become established as a UK market leader. Our clients were so pleased with our commercial finance services that we were inundated with requests to work with them on Residential & Buy-to-Let mortgages. From there, we expanded our services to offer that same exceptional level of service across more products within our area of expertise.
The company ethos at CFN and UK Mortgage Broker is exactly the same – working in a wholly customer-centric manner and giving our clients access to the best financial deals that are available on the market, wrapped with industry leading service levels.
UK Mortgage Broker has been providing expert mortgage advice to lenders across the UK for years. We have steadily built up a strong and highly enviable reputation with particular specialism in Residential and Buy-to-Let properties. We provide an industry leading mortgage service for first time buyers, house movers and re-mortgagers, as well as landlords and property investors. Between our Mortgage Advisors, we have set up many thousands of mortgages to very happy clients.
The team at UK Mortgage Broker have been working in the industry for decades and have the highest industry accreditations and standards. All of our staff are directly employed by us, so you will never be dealing with an external agency, just a 100% personal service straight from us.
As a well-established, national brokers we regularly work with both mainstream and niche lenders and are able to offer access to every lender in the UK, which many brokers are unable to do.
Our Expert Team
Our investment experts constantly evaluate the best ways to put your money to work. Our portfolios are completely liquid, and you can access your money at any time. This is what sets us apart from the competition.
No Call Centres, just First Class service
We know how exasperating it is when you have to wait in call queues and then speak to a different person about your mortgage each time, which is why we operate in a way that serves our clients best. We believe that mortgages are one of the biggest commitments in peoples’ lives and therefore a personalised service is essential, so we don’t operate any Call Centre or voicemail environments. Instead, we operate under strict Service Level Agreements (SLAs) where all our Mortgage Advisors are UK based and a real person will always answer a phone call within 6 rings and emails responded to within 4 working hours.
We also provide every client with their very own dedicated Case Manager and Mortgage Advisor who will know your case inside out, working hard to find you the best mortgage deal and keeping you fully informed throughout the process.
Innovative technology to deliver an outstanding client experience
One of the reasons we are able to provide a faster but more personal service than other brokers is because we use an innovative online portal. Our unique WiiN (Where Is It Now) system allows clients to quickly see exactly where their application is up to, at any time of day.
The WiiN portal also sends email updates to clients and indicates when stages are expected to be completed, so that our clients always know the very latest status of their cases in “real time”. Additionally, WiiN automates a lot of the admin and case progression tasks, meaning that our Mortgage Advisors and Case Managers are freed up to concentrate on working on delivering your mortgage as swiftly and smoothly as possible for you.